Construction management firm J.M. Coull’s success can be attributed to solid investment in employees and a demonstrated focus on pioneering technology. Exec learns more.
Written by Emmet Cole and produced by Tom Holsinger
Intrepid Massachusetts-based construction management company J.M. Coull believes in a two-fold, development-based approach to customer satisfaction: Grow in technology. Grow its employees. The result? A growing business.
“We focus less on how big the company is in terms of top-line revenue. We’re not about that,” President Andrew A. Coull says. “What we want is growth opportunities for our customers and our people, and if that means that top-line revenue increases as a result, then so be it.”
By forging ahead on the leading edge of technology, and equipping its employees for career advancement, J.M. Coull is thriving and striving toward the top of the construction management industry.
Technology titans
Since the late 1990s, J.M. Coull has pioneered web technology use in the construction management industry, starting with its use of an innovative and proprietary internet-based project management tool. While more commonplace today, their then-innovative internet use allows J.M. Coull to connect geographically disparate parts of a project team - e.g. a project owner might live in North Carolina, while the architect and engineers work in Chicago. Coull cites one customer who frequently traveled to Korea as an example of someone who benefited greatly.
“When we invested in it, we were on the real leading edge,” Coull says. “We’ve always been visionary in terms of technology and application of technology to our industry. We’ve never been afraid to invest in technology as long as it supports what we’re trying to do.”
Currently, that vision is being translated into several new ideas, including a new online bidding technology…
April 29, 2008
Click here to view the corporate brochure on JM Coull
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